Doctor On Call

Expert medical care, When you need it where you need it… We come to you.


Health Checkup

Laboratory Test


Minor Surgery

Wound Care

Doctor On Call

Medical Tourism

Sexual Transmitted




form 2

Ask our expert

We are here to help you

Chat Call us

Doctor On Call : Your health, Your convenience

At phuket medical clinic, we understand that medical needs don’t always adhere to a 9-to-5 schedule. Our Doctor On Call service brings the expertise of our skilled medical professionals directly to you, providing convenient and timely care when you need it most.

Who should use our doctor on call service?

  • Busy Individuals: Juggling work, family, and life? Our service eliminates the need to schedule appointments and wait in crowded clinics.
  • Urgent Care Needs: Experiencing a sudden illness or minor injury after hours? We’re here to provide prompt assessment and treatment.
  • Limited Mobility: Have difficulty traveling to our clinic? Our doctors will come to your home, office, or hotel.
  • New Parents: Worried about your baby’s health? We offer peace of mind with expert medical advice right at your doorstep.
  • Travelers: Feeling unwell while visiting? Our doctors can provide care in your hotel room, ensuring a comfortable recovery.

What services do we provide?

  • Diagnosis and Treatment: Assessment of common illnesses like cold, flu, fever, allergies, stomach problems, and minor injuries.
  • Prescriptions: If needed, our doctors can provide prescriptions that can be filled at a local pharmacy.
  • Medical Advice: Get expert guidance on managing chronic conditions, medication questions, or general health concerns.
  • Referral Services: If further evaluation or specialized care is required, we can refer you to appropriate specialists or facilities.
  • COVID-19 Testing: Available upon request (mention this only if applicable).

Why choose phuket medical clinic doctor on call?

  • Experienced Doctors: Our team consists of licensed and experienced medical professionals with diverse expertise.
  • Prompt Response Time: We prioritize urgent cases and strive to arrive as quickly as possible.* Personalized Care: We take the time to listen to your concerns and develop a treatment plan tailored to your individual needs.
  • Personalized Care: We take the time to listen to your concerns and develop a personalized treatment plan.
  • Convenience: Receive quality medical care without leaving the comfort of your home or disrupting your schedule.
  • Transparent Pricing: We provide upfront pricing information, so you know the cost before our doctor arrives.

How it works

  1. Call: Contact our 24/7 hotline at 096-696-2449.
  2. Assessment: Our staff will gather information about your symptoms and location.
  3. Doctor Dispatch: We’ll send a qualified doctor to your location.
  4. Treatment: Receive prompt assessment, treatment, and advice from our expert medical professional.

Don’t let your health wait. Call phuket medical clinic doctor on call today and experience the convenience of healthcare on your terms.

Frequently asked questions

We understand you may have questions about our Doctor on Call service. Below are answers to some of the most common inquiries we receive.

We strive to arrive as quickly as possible, usually within [estimated time frame, e.g., 60-90 minutes]. Response times may vary depending on traffic conditions and the number of active calls.

If your medical needs go beyond what we can provide through our Doctor on Call service, we will work with you to coordinate a referral to the appropriate specialist or facility.

Yes, we adhere to strict patient confidentiality standards. Your medical information will be treated with the utmost privacy and security.

The cost of a visit will depend on the specific services provided. We will provide a clear estimate before the doctor arrives. We also offer transparent pricing with no hidden fees.

Please have your medical history, a list of current medications, and any relevant documents ready. Prepare a comfortable, well-lit space for the doctor to examine you.

Interesting Information

Many people wonder what it means for a doctor to be on call. Being on call typically means that a doctor is available to respond to patient needs outside of regular working hours. This can involve staying at the hospital overnight, taking calls from home, or being ready to travel to the hospital if necessary.

For resident doctors, on-call duties usually include staying in the hospital overnight, often working shifts that extend up to 28 hours with minimal rest. Attending physicians, on the other hand, may manage their on-call responsibilities by taking calls from home and providing guidance as needed.

The demands of being on call can vary greatly depending on the medical specialty and the institution’s specific policies. Some doctors receive additional compensation for their on-call hours, although this is not universally the case. This essential aspect of medical practice ensures that patients have access to necessary care at all times.

Doctor on-call services involve physicians being available to respond to patient needs outside of regular working hours. These services vary depending on the type and seniority of the doctor, as well as hospital policies.

Overview of Doctor on Call Services

Doctors on call ensure that patients receive timely medical care during nights, weekends, and holidays. This system is essential in hospitals where continuous patient monitoring is necessary.

For resident doctors, being on call often means staying overnight in the hospital to handle emergencies and routine care. In contrast, attending physicians may take calls from home, providing consultations and making decisions remotely.

Hospitals incorporate on-call duties in staff contracts to maintain quality care, with some offering compensation for these responsibilities.

Types of On-Call Services

There are several types of on-call services, each catering to different medical needs and scenarios:

  1. In-House Call: The doctor remains physically present in the hospital, primarily residents or junior doctors. This type involves hands-on patient care and immediate response to emergencies.
  2. Home Call: Senior doctors or attending physicians may be on call from home. They offer remote consultations and, if necessary, travel to the hospital for critical situations.
  3. Telehealth Call: With advancements in technology, some on-call services are conducted via telehealth. This method allows doctors to use video calls or phone consultations, enhancing accessibility and convenience for both patients and providers.

Doctor on call services allow patients to receive medical assistance, consultations, and follow-up care at their convenience. They provide flexibility and immediate access to healthcare professionals.

Requesting Medical Assistance

Patients can request medical assistance through various platforms such as mobile apps, websites, or phone calls. Services like MDLIVE offer 24/7 access to board-certified doctors. When a request is made, patients typically fill out a brief medical questionnaire outlining their symptoms.

This initial step helps the doctor prepare for the consultation. Some platforms also allow patients to select the type of specialist they need, improving the efficiency of the service.

Consultation Process

The consultation process generally involves a secure, real-time communication method, such as video calls, phone calls, or chat. During the consultation, doctors assess the patient’s symptoms, medical history, and current condition.

Doctors can diagnose, suggest treatment plans, and prescribe medications if needed. For example, resident doctors often handle these consultations, providing immediate care while being supervised by attending physicians.

Follow-Up and Ongoing Care

After the initial consultation, follow-up and ongoing care are essential to ensure that the patient’s condition is managed appropriately. Patients may receive follow-up calls or messages to monitor their progress.

In some cases, they might need to visit a healthcare facility for further tests or treatments. Some services also offer scheduled follow-ups to review treatment effectiveness and make necessary adjustments. This continuous care approach helps in managing chronic conditions and ensuring patient well-being.

Doctor on call services provide several advantages, including patient convenience, quick access to medical care, and potential cost savings.

Convenience for Patients

Doctor on call services allow patients to receive medical care without the need to travel to a hospital or clinic. This is particularly beneficial for individuals with mobility issues or those who live in remote areas. They can simply make a call and receive medical advice or treatment at home.

This service often fits better into busy schedules, as it can eliminate long wait times associated with traditional appointments. It also reduces the inconvenience of taking time off work or arranging childcare.

Immediate Medical Attention

Doctor on call services can provide immediate medical attention, which can be critical in emergency situations. Experienced doctors can quickly diagnose conditions and recommend appropriate treatments or medications, ensuring that urgent health issues are addressed promptly.

In many cases, patients can avoid the long wait times typically found in emergency rooms. This rapid response helps mitigate the stress and anxiety often associated with seeking urgent medical care.

Reduced Healthcare Costs

Using doctor on call services can lead to reduced healthcare costs. Although the initial fee for such services might be higher, they can prevent more expensive treatments down the line by addressing issues early.

Additionally, avoiding hospital stays and related expenses, like transportation, can result in significant savings. This cost-effective approach makes healthcare more accessible for many individuals and families.

Effective implementation of doctor on-call systems in healthcare requires robust technology and infrastructure as well as comprehensive training and protocols for medical staff. These components ensure seamless communication and efficient management of healthcare services.

Technology and Infrastructure

Implementing a doctor on-call system necessitates advanced technology and infrastructure. Healthcare providers often rely on telemedicine platforms to facilitate remote consultations and urgent care. Hospitals and clinics must invest in secure, reliable communication tools and electronic health record (EHR) systems that integrate well with on-call scheduling.

Telemedicine solutions, such as video conferencing tools, are critical for enabling real-time doctor consultations. Additionally, mobile technologies supporting healthcare provider communication can decrease the time between patient presentation and care management.

Investment in secure messaging systems and automated scheduling software further streamlines the process. These tools reduce miscommunication and ensure that doctors are available when needed, enhancing patient care and operational efficiency.

Training and Protocols for Medical Staff

Proper training and clear protocols are crucial in a doctor on-call system. Medical staff must be well-versed in the use of telehealth technologies and emergency procedures. Regular training sessions ensure that they can effectively manage on-call duties and respond promptly to emergencies.

Establishing standardized protocols helps maintain consistency in patient care. Such protocols should detail the steps for assessing patient needs, coordinating with specialists, and documenting interactions. Institutions can follow guides on creating effective on-call schedules to ensure fairness and transparency.

Continuous monitoring and adjustment of these practices ensure that the on-call system remains effective. Periodic assessments help identify areas for improvement in training programs and protocol adherence.

Addressing legal and ethical considerations is crucial for ensuring that a “doctor on call” service upholds patient trust and complies with professional standards.

Patient Confidentiality

Maintaining patient confidentiality is a fundamental requirement for “doctor on call” services. Physicians are obligated to protect patient information and ensure that all medical records, consultations, and data shared during the service are kept private. According to the AMA Code of Medical Ethics, informed consent and the right to privacy are pivotal for patient trust. Only authorized personnel should have access to patient data, and robust encryption methods should be utilized to safeguard digital communications. Breaches of confidentiality can lead to legal consequences, damage to professional reputation, and loss of patient trust.

Regulatory Compliance

Regulatory compliance involves adhering to laws and regulations that govern medical practice. For instance, “doctor on call” services must comply with licensure requirements, ensuring that all practicing physicians are appropriately certified within their jurisdiction. As highlighted by the AMA, doctors must also conform to ethical guidelines that dictate the patient-physician relationship, even in non-traditional setups like telemedicine. Additionally, “doctor on call” services must follow healthcare regulations such as the Health Insurance Portability and Accountability Act (HIPAA) in the U.S., which mandates strict standards for protecting patient information. Regulatory oversight ensures that these services maintain high standards of care and legality.

Doctor on-call duties come with various challenges, including a broad scope of services, effective resource allocation, and overcoming geographical barriers.

Scope of Services

On-call doctors often encounter a wide range of medical issues. They must be prepared to handle everything from minor injuries to life-threatening emergencies. Resident doctors usually stay in the hospital overnight, addressing immediate patient care needs. Meanwhile, attending physicians might handle calls from home, which can complicate immediate response times.

The variety of cases on-call doctors face demands a broad knowledge base and quick decision-making skills. Handling this diversity can be overwhelming and stress-inducing, especially for less experienced medical professionals. It is essential for on-call doctors to maintain composure under pressure and manage multiple tasks efficiently.

Resource Allocation

Effective resource allocation during on-call shifts is critical for ensuring patient care. Hospitals must ensure that medical personnel have access to necessary equipment, medication, and support staff. Shortages in any of these areas can lead to suboptimal patient outcomes and increase the stress on the doctor.

On-call schedules often contribute to burnout, impacting the quality of care provided. Proper planning and support from hospital administration can help mitigate these issues. This involves not only ensuring adequate staffing levels but also providing mental health resources to support the wellbeing of on-call doctors.

Geographical Barriers

Geographical barriers can significantly impact the effectiveness of on-call services. In rural areas, the availability of specialists can be limited, causing delays in critical care. Doctors who are on call from home in such areas may face longer travel times, exacerbating these delays.

Telehealth has emerged as a potential solution, offering care to patients in remote locations. It bridges the gap by providing immediate access to medical consultations. However, it also presents challenges like ensuring a reliable internet connection and having the necessary technology in place, both for patients and healthcare providers.

Addressing geographical barriers requires a combination of technological solutions and logistical planning to ensure timely and effective patient care.

The future of doctor on call services looks promising with advancements in technology shaping the way healthcare is delivered. Key developments include innovations in telemedicine and the integration of these services within traditional healthcare systems.

Innovations in Telemedicine

Telemedicine is transforming doctor on call services by making healthcare more accessible. With high-speed internet and advanced video conferencing tools, patients can consult doctors in real-time without geographical constraints.

Artificial intelligence (AI) is playing a pivotal role by providing diagnostic support, enhancing the accuracy of remote consultations. Mobile apps are now capable of monitoring vital signs, which can be shared with healthcare providers during consultations.

Wearable devices also contribute to telemedicine, tracking health metrics and alerting doctors to any anomalies. This real-time data collection helps in proactive medical interventions, improving patient outcomes.

Integration with Traditional Healthcare

Doctor on call services are increasingly being integrated with traditional healthcare systems. This integration ensures continuity in patient care by merging telemedicine records with existing healthcare databases.

Healthcare providers are establishing protocols to quickly transition patients from remote consultations to in-person visits when needed. This hybrid model allows for better management of chronic conditions and post-operative care through a blend of remote monitoring and direct medical supervision.

Insurance companies are recognizing the value of these services and are beginning to offer coverage for telemedicine consultations, making healthcare more affordable. Hospitals and clinics are also investing in telemedicine infrastructure, ensuring that doctor on call services complement rather than replace traditional healthcare practices.

Map of our branches

Visit the Phuket Medical Clinic location nearest you! We have 2 convenient locations to serve you, with more coming soon. You’ll receive the same exceptional care and service at every branch.

20/96. M.2. T.Kohkaew A.Muang, Phuket

Get in touch

58/1. T. Cherngtalay A.Thalang., Phuket 83130

Get in touch